Coffee Talk Health Webinar Series: Strategies for Dealing with Difficult Clients and Families

Back by popular demand, Miller Thomson’s Health Industry Group invites you to its latest Coffee Talk seminar entitled “Strategies for Dealing with Difficult Clients and Families”, presented by Kathryn Frelick.

In this webinar, we will discuss:

• Obligations to provide quality care and to protect the safety of clients, staff and others – and how to approach situations where those duties appear to conflict
• Legal options for addressing challenging behaviours and difficult situations
• Strategies and best practices for managing risk

Invitation and Registration details